DATA AND COOKIE POLICY


In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and its regulations of development, it is reported that the personal data provided by you will be processed in order to manage your orders. Provide the requested information about our products and services, as well as responding to and managing your comments and suggestions.


We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and enter contests. Website usage information is collected using cookies.
We store your IP address in order to help us diagnose problems with our server and to administer the Site. An IP address is a number that is assigned to your computer when you use the Internet, and can also be used to help identify you within a particular session.
In addition, in order to buy, you may be asked for the following information: Name and surname, address, e-mail address, date of birth, contact telephone number, and details about the payment method.


Through the completion of contact forms on the Web or by sending emails or any other type of request for information sent to MuebleDesign, the interested party gives their express consent for the processing of their personal data.

The following cookies are active in our site:

Strictly Necessary cookies 

Cookie key

Domain

Expiration

 Cookie Type

Description

_dc_gtm_UA-57680103-1

www.muebledesign.com

1 minute

 First-party

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

BrowserId_sec

.force.com

1 year

 Third- party

Used to log secure browser sessions/visits for internal-only product analytics.

Performance Cookies

 

Cookie key

Domain

Cookie Type

Expiration

Description

 

_ga

www.muebledesign.com

First-party

2 years

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

 

_gid

www.muebledesign.com

First-party

1 day

This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews.

 

 

Targeting Cookies

 

Cookie key

Domain

Cookie Type

Expiration

Description

 

_gcl_au

www.muebledesign.com

First-party

3 months

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services

 

personalization_id

.twitter.com

Third-party

2 years

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

 

_fbp

www.muebledesign.com

First-party

3 months

Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers.

 

Other

 

Cookie key

Domain

Cookie Type

Expiration

Description

 

_ga_HZQ7LDT626

www.muebledesign.com

First-party

2 years

 

 

kk_leadtag

www.muebledesign.com

First-party

1 year

 

 

muc_ads

.t.co

Third-party

2 years

 

 

lsc_private

www.muebledesign.com

First-party

Session

 

 

_lscache_vary

www.muebledesign.com

First-party

Session

 

 

PrestaShop-[abcdef0123456789]{32}

www.muebledesign.com

First-party

5 months

 

 

 

In accordance with Art. 6, section 1, paragraph 1, letter a of the RGPD, if we have previously obtained your express consent to register for our newsletter, we will use the necessary data to send commercial communications, in accordance with said consent.

You can unsubscribe from the newsletter at any time, by sending a message to our contact address described here or by clicking on the link provided for it in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and for which We inform you in this document.


In no case Mueble Design, will use the personal data of the interested parties for purposes other than those mentioned above, nor will it communicate them to third parties without the prior and express consent of the affected party, with the exception of the carrier with which their orders are placed, in this case , will be delivered only to the carrier that you request and in order that they can manage the logistics of shipping the orders you make. Said data will be the only ones necessary for such procedure (name, shipping address and contact telephone number). MuebleDesign, for its part, obliges said companies to comply with what is established by EU regulation 2016/679 of the European Union.

Likewise, Mueble Design undertakes to keep due professional secrecy and to establish the necessary technical and organizational measures to safeguard the information in accordance with the requirements established by the aforementioned Regulation.
Your personal data will be kept in our records for a period of two years. However, at any time you can request access to your personal data and its rectification or deletion. As well as, limit their treatment, or directly oppose the treatment or exercise the right to portability of the same.
The buyer agrees to be contacted through the customer data provided to Mueble Design as the only informative use about the buyer's order, contacted by phone or email.


The user will be solely responsible for the veracity and accuracy of the data provided. In case of having provided false data or data from third parties without their consent, MuebleDesign reserves the right to immediately destroy said data in order to protect the right of the real owner or owners thereof.
In reference to your data, you can contact us by email in order to exercise your rights. This request must be accompanied by an identification document in order to verify that you are the one requesting it and must be clearly specified. We remind you that the rights you have in this regard are:


• Right to request access to your personal data, and obtain information on whether we are processing personal data that concerns you or not.
• Right to request the Rectification of your inaccurate data, or where appropriate, request its Deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Right to request the Limitation of the Treatment of your Data, in which case we will only keep them for the exercise or defense of claims.
• Right to request Opposition to the Processing of your Data, in certain circumstances and based on reasons related to your particular situation.
• Right to Portability of your Data.
• Right to Withdraw the Consent Given, without said withdrawal affecting the legality of the previous treatments based on said consent.
• Right to Complain before a Control Authority. You have the right to file a claim with the Spanish Data Protection Agency if you consider that your rights are not being respected in the processing of your data.

What are Cookies?


The "cookies" that this website can use are small amounts of information that are stored on the computer for the sole purpose of managing user authentication, providing the requested services and transmitting communications over the Internet, in accordance with the provisions of article 22 of Law 34/2012 on Services of the Information Society (LSSI).


Can they be disabled?


The user has the possibility of preventing the installation of "cookies" on his hard drive, configuring his browser to be informed before the "cookies" are stored on his computer or to eliminate those that have been installed. The user can configure his browser to specify the "cookies" that can be accepted and those that are not, he can also accept session "cookies", so that they are eliminated when the browser is closed and he can, at any time, view and delete the "cookies" individually.
Although we warn you that the fact of not accepting the "cookies" of our website may imply the impossibility or an important limitation so that we can provide you with our services.


How to deactivate them?


You can disable preferences, analysis and behavioral advertising cookies without affecting the operation of the website; however, the information captured by these cookies on the use of our website and on the success of the advertisements displayed on it allows us to improve our services and obtain income that allows us to offer you many contents for free.


The user can choose which cookies he wants to work on this website by:


• The cookie configuration panel of this website.
• Browser settings; for example:
or Chrome, from https://support.google.com/chrome/answer/95647?hl=en-GB
o Explorer, from https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
o Firefox, from https://support.mozilla.org/en-US/
• Other third-party tools, available online.


We use our own and third-party cookies and similar technologies, session or persistent, to safely operate our website and personalize its content. Likewise, we use cookies to measure and obtain data on your browsing and to adjust advertising to your tastes and preferences. You can configure and accept the use of cookies below. Likewise, you can modify your consent options at any time by visiting our Cookies Policy.

Preferencias de cookies

Functional cookies
No
Si
Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.
Cookie Proveedor Propósito Caducidad
AEC .google.com This Google cookie transmits anonymous information about the session and can provide better services with this information. This cookie saves information and sends it to a third party platform. 6 months
ajs_user_id .muebledesign.com This user cookie is used to collect internal information from our store, this information is for statistical and website improvement purposes. This cookie does not save user information and is not sent to a third party platform. 1 session
BrowserId .force.com This Salesforce tag is necessary for the proper functioning of the chat service on our website. This cookie saves user information and is sent to a third party platform. 1 year
BrowserId_sec .force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 year
CookieConsentPolicy service.force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 year
force-proxy-stream .force.com This Salesforce tag is necessary for the proper functioning of the customer service on our website. This cookie saves user information and is sent to a third party platform. 3 hours
hubspotutk .trustpilot.com This performance cookie collects user information for Trustpilot, Trustpilot uses this information to improve its service. This cookie saves user information and is sent to a third party platform. 13 months
inst .force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 session
language .force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 session
lgcookieslaw www.muebledesign.com This cookie is what allows us to save the user's consent settings. This cookie saves user information, but it is not sent to any third-party platform. 1 year
liveagent_invite_rejected_# .force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 session
liveagent_sid .force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 session
lsc_private .www.muebledesign.com The Litespeed tag is a functional cookie that allows us to save information in the server's memory to speed up the loading speed and services of our store. This tag does not save any third party information and does not send any data to a third party application. 24 hours
LSKey-c$CookieConsentPolicy service.force.com This Salesforce tag is necessary for the proper functioning of customer service within our website. This cookie saves user information and is sent to a third party platform. 1 year
OptanonAlertBoxClosed .trustpilot.com This performance cookie collects anonymous information about the user's visit for Trustpilot, Trustpilot uses this information for user security purposes. This cookie stores anonymous information and is sent to a third party platform. 1 year
OptanonConsent .trustpilot.com This Trustpilot cookie is necessary to be able to verify the user's consent status. This cookie does not save user information, but is sent to a third party platform. 1 year
PHP_SESSID .muebledesign.com It allows the correct operation when visiting different pages within our store. No data is saved or sent to a third party application. 1 session
PrestaShop-# .muebledesign.com It allows the correct operation when visiting different pages within our store. No data is saved or sent to a third party application. 1 session
S .google.com This Google cookie transmits anonymous information about the session and can provide better services with this information. This cookie saves information and sends it to a third party platform. 1 session
SEARCH_SAMESITE .google.com This Google security cookie transmits user and session information to improve cross-platform security. This cookie saves user information and sends it to a third party platform. 6 months
sfdc-stream .force.com This Salesforce tag is necessary for the proper functioning of the customer service on our website. This cookie saves user information and is sent to a third party platform. 1 year
SID .google.com This Google advertising cookie transmits user and session information and can provide better services with this information. This cookie saves information and sends it to a third party platform. 2 years
SIDCC .google.com This Google cookie transmits anonymous information about the session and can provide services. This cookie saves information and sends it to a third party platform. 1 year
tp-b2b-access-token .trustpilot.com This performance cookie collects anonymous information about the store for Trustpilot. Trustpilot uses this information for user security purposes. This cookie stores anonymous information and is sent to a third party platform. 4 days
tp-b2b-current-language .trustpilot.com This cookie collects user language information for Trustpilot, this information is used to improve Trustpilot's service. This cookie saves user information and is sent to a third party platform. 1 year
tp-b2b-selected-business-unit-id .trustpilot.com This functional cookie collects information about the store for Trustpilot, Trustpilot uses this information for the proper functioning of its service. This cookie stores information about the store and is sent to a third party platform. 1 session
TP.uuid .trustpilot.com This user cookie is used to collect internal information from our store for Trustpilot, this information is used for the proper functioning of Trustpilot services. This cookie saves user information and is sent to a third party platform. 17 years
X-Salesforce-CHAT d.la3-c2-fra.salesforceliveagent.com This performance cookie collects information about the visit for the proper functioning of the Salesforce Chat service. This cookie stores information about the user's visit and is sent to a third party platform. 1 session
_biz_nA .trustpilot.com This functional cookie collects anonymous information about the user's visit for Trustpilot, Trustpilot uses this information for analytical purposes. This cookie stores anonymous information about the user's visit and is sent to a third-party platform. 1 year
_dc_gtm_# .muebledesign.com This is the cookie for the Google tag manager service, this cookie allows us to install the rest of the cookies in a more secure way and ensure the proper functioning of the user's consent. This cookie saves internal information from our page in a third-party application, but does not save any user data. 1 minute
_hjAbsoluteSessionInProgress .connectif.cloud This cookie records the first page visited by the user to create dynamic content within our page. This cookie does not save user information and sends it to a third party platform. 1 year
_hjSessionUser_# .connectif.cloud This cookie from connectif records user information to create dynamic content within our page. This cookie saves user information and sends it to a third party platform. 1 year
_hjSessionUser_# .muebledesign.com This user cookie is used to collect internal information from our store, this information is for statistical and website improvement purposes. This cookie does not save user information and is not sent to a third party platform. 1 year
_hjSession_# .connectif.cloud This cookie from connectif records user information to create dynamic content within our page. This cookie saves user information and sends it to a third party platform. 1 year
_lscache_vary .www.muebledesign.com The Litespeed tag is a functional cookie that allows us to save information in the server's memory to speed up the loading speed and services of our store. This tag does not save any third party information and does not send any data to a third party application. 2 años
__asc .trustpilot.com This performance cookie collects user information for Trustpilot, this information is used for Trustpilot service improvement purposes. This cookie saves user information and is sent to a third party platform. 1 day
__Secure-# .google.com This cookie is a Google advertising cookie and sends information about the customer. This cookie saves user information and is sent to a third party platform. 2 years
__zlcmid .trustpilot.com This performance cookie collects user information for Trustpilot, Trustpilot uses this information for its customer service department. This cookie saves user information and is sent to a third party platform. 1 year
Advertising Cookies
No
Si
These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.
Cookie Proveedor Propósito Caducidad
ajs_user_id .trustpilot.com This cookie does not save user data. It serves to link information between all our internal software. No third party receives this information. 1 sesión
APISID .google.com This Google advertising cookie transmits user and session information to improve the quality of ads. This cookie saves user information and sends it to a third party platform. 2 years
datr .facebook.com This cookie is a Facebook advertising cookie to control and ensure that non-fraudulent advertising is recorded. This cookie does not save user information, but is sent to a third party platform. 2 years
DSID .doubleckick.net This advertising cookie is used by Google partners to identify users. This cookie saves user information and sends it to third-party platforms. 2 weeks
DV www.google.com This advertising cookie collects information about the visit for the optimization of Google advertising campaigns. This cookie stores information about the user's visit and is sent to a third party platform. 1 day
HSID .google.com This Google advertising cookie transmits user and session information to improve advertising content. This cookie saves user information and sends it to a third party platform. 1 year
IDE .doubleclick.net This advertising cookie is used by Google partners to identify users and show them advertising. This cookie saves user information and sends it to third-party platforms. 13 months
kk_leadtag kelkoogroup.com The kelkoo cookie is an advertising cookie, it is used to optimize our advertising campaigns within its portal. This cookie stores user information and sends it to a third party platform. 1 year
oo .facebook.com This cookie is a Facebook advertising cookie and sends information about the customer. This cookie saves user information and is sent to a third party platform. 13 months
OTZ www.google.com This advertising cookie collects information about the visit for the optimization of Google advertising campaigns. This cookie stores information about the user's visit and is sent to a third party platform. 1 month
SAPISID .google.com This Google advertising cookie transmits user and session information to improve advertising content. This cookie saves user information and sends it to a third party platform. 2 years
sb .facebook.com This cookie is a Facebook advertising cookie and sends information about the client's browsing. This cookie saves user information and is sent to a third party platform. 2 years
usida .facebook.com This cookie is a Facebook advertising cookie and sends information about the customer and the session in our store. This cookie saves user information and is sent to a third party platform. 1 session
wd .facebook.com This cookie is a Facebook advertising cookie and sends information about the customer's screen. This cookie saves user information and is sent to a third party platform. 1 week
_clck .trustpilot.com This advertasing cookie collects user information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves user information and is sent to a third party platform. 1 year
_clsk .trustpilot.com This analytical cookie collects user information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves user information and is sent to a third party platform. 1 day
_fbp .muebledesign.com The facebook cookie helps us monitor the effectiveness of our advertising campaigns and optimize them. This cookie saves user data and sends it to a third party platform. 3 months
_fbp .muebledesign.com This advertising cookie collects information about the user's visit for Trustpilot. Trustpilot uses this information for advertising purposes. This cookie stores information about the user's visit and is sent to a third party platform. 3 months
_gcl_au .muebledesign.com Used by Google AdSense to experiment with advertising efficiency across websites using its services. 3 months
_gcl_au .trustpilot.com This advertising cookie collects information about the user's visit for Trustpilot, Trustpilot uses this information for advertising purposes. This cookie stores information about the user's visit and is sent to a third party platform. 3 months
_ttp .trustpilot.com This advertising cookie collects user information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves user information and is sent to a third party platform. 1 year
_tt_enable_cookie .trustpilot.com This advertising cookie collects information about the user's visit for Trustpilot. Trustpilot uses this information for advertising purposes. This cookie stores information about the user's visit and is sent to a third party platform. 13 months
_uetsid .trustpilot.com This advertising cookie collects information about the user's visit for Trustpilot, Trustpilot uses this information for advertising purposes. This cookie stores information about the user's visit and is sent to a third party platform. 1 day
_uetvid .trustpilot.com This advertising cookie collects information about the user's visit for Trustpilot, Trustpilot uses this information for advertising purposes. This cookie stores information about the user's visit and is sent to a third party platform. 2 weeks
Analytical cookies
No
Si
They collect information about the user's browsing experience in the store, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the interests of users in the products or services offered on the store.
Cookie Proveedor Propósito Caducidad
1P_JAR .google.com This Google analytics cookie transmits user and session information for analytical purposes. This cookie saves user information and sends it to a third party platform. 1 month
ajs_anonymous_id .muebledesign.com This analytics cookie transmits user and session information for analytics purposes. This cookie saves user information and sends it to a third party platform. 6 months
ajs_anonymous_id .trustpilot.com This performance cookie collects user information for Trustpilot, Trustpilot uses this information to improve its service. This cookie saves user information and is sent to a third party platform. 1 year
amplitude_idundefinedtrustpilot.com .trustpilot.com This performance cookie collects information about the user's visit for Trustpilot. Trustpilot uses this information to improve its service. This cookie stores information about the user's visit and is sent to a third party platform. 1 session
amplitude_id_# .trustpilot.com This performance cookie collects user information for Trustpilot, this information is used for Trustpilot service improvement purposes. This cookie saves user information and is sent to a third party platform. 10 years
mp_#_mixpanel .muebledesign.com This Mixpanel analytics cookie transmits user and session information for analytics purposes. This cookie saves user information and sends it to a third party platform. 1 year
NID .google.com This Google analytics cookie transmits user and session information for analytical purposes. This cookie saves information of the user and sends it to a third party platform. 6 months
_biz_# .trustpilot.com This analytical cookie collects user information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves user information and is sent to a third party platform. 1 year
_biz_flagsA .trustpilot.com This analytics cookie collects information about the user for Trustpilot, Trustpilot uses this information for analytics purposes. This cookie stores information about the user and is sent to a third party platform. 1 year
_biz_uid .trustpilot.com This analytics cookie collects information about the user for Trustpilot, Trustpilot uses this information for analytics purposes. This cookie stores information about the user and is sent to a third party platform. 1 year
_ga .muebledesign.com This Google tag allows us to record information about events within our website and makes it easier for us to correct problems and improve our store thanks to the reports that we can make later. This cookie saves user information and sends it to a third party application. 2 years
_ga .muebledesign.com This analytics cookie collects information about the user for Trustpilot, Trustpilot uses this information for analytics purposes. This cookie stores information about the user and is sent to a third party platform. 2 years
_gali .analytics.google.com This Google tag allows us to record information about events within our website and makes it easier for us to correct problems and improve our store thanks to the reports that we can make later. This cookie saves user information and sends it to a third party application. 1 minute
_ga_# .muebledesign.com This Google tag allows us to record information about events within our website and makes it easier for us to correct problems and improve our store thanks to the reports that we can make later. This cookie saves user information and sends it to a third party application. 2 years
_ga_# .muebledesign.com This analytical cookie collects user information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves user information and is sent to a third party platform. 2 years
_gid .muebledesign.com This Google tag allows us to record information about events within our website and makes it easier for us to correct problems and improve our store thanks to the reports that we can make later. This cookie saves user information and sends it to a third party application. 24 hours
_gid .muebledesign.com This analytics cookie collects information about the user's visit for Trustpilot. Trustpilot uses this information for analytics purposes. This cookie stores information about the user's visit and is sent to a third-party platform. 1 day
_hjAbsoluteSessionInProgress .trustpilot.com This performance cookie collects session information for Trustpilot, this information is used to improve the Trustpilot service. This cookie saves session information and is sent to a third party platform. 1 year
_hjSessionUser_# .trustpilot.com This performance cookie collects user information for Trustpilot, this information is used for Trustpilot service improvement purposes. This cookie saves user information and is sent to a third party platform. 1 year
_hjSession_# .trustpilot.com This performance cookie collects information about the user's session for Trustpilot, Trustpilot uses this information to improve its service. This cookie stores information about the user's visit and is sent to a third party platform. 1 session
__auc .trustpilot.com This performance cookie collects user information for Trustpilot, Trustpilot uses this information to improve its service. This cookie saves user information and is sent to a third party platform. 1 year
__hssrc .trustpilot.com This performance cookie collects browser information for Trustpilot, this information is used for analytics purposes by Trustpilot. This cookie saves session information and is sent to a third party platform. 1 session
__hstc .trustpilot.com This analytical cookie collects information about the user's visit for Trustpilot, Trustpilot uses this information for analytical purposes. This cookie stores information about the user's visit and is sent to a third party platform. 13 months
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